FreeFixer v0.27 log http://www.freefixer.com/ Operating system: Windows Vista Service Pack 1 Log dated 2008-12-15 12:27 Browser Helper Objects {18DF081C-E8AD-4283-A596-FA578C2EBDC3}, Adobe PDF Link Helper, C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll {22BF413B-C6D2-4d91-82A9-A0F997BA588C}, Skype add-on (mastermind), C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}, , c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll {6D53EC84-6AAE-4787-AEEE-F4628F01010C}, Symantec Intrusion Prevention, C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}, Java(tm) Plug-In SSV Helper, C:\Program Files\Java\jre6\bin\ssv.dll {9030D464-4C02-4ABF-8ECC-5164760863C6}, Windows Live Sign-in Helper, C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll {AA58ED58-01DD-4d91-8333-CF10577473F7}, Google Toolbar Helper, c:\program files\google\googletoolbar1.dll {DBC80044-A445-435b-BC74-9C25C1C588A9}, Java(tm) Plug-In 2 SSV Helper, C:\Program Files\Java\jre6\bin\jp2ssv.dll {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856}, HP Smart BHO Class, C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll Internet Explorer toolbars (1 whitelisted) HKLM\..\Toolbar\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Show Norton Toolbar - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll HKLM\..\Toolbar\{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll Basic Internet Explorer settings HKCU\..\Main, Start Page = http://www.google.co.uk/ HKLM\..\Main, Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=HP&pf=laptop HKLM\..\Main, Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 HKLM\..\Main, Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=HP&pf=laptop HKLM\..\Main, Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 Registry Startups (3 whitelisted) HKLM\..\Run, SynTPStart = C:\Program Files\Synaptics\SynTP\SynTPStart.exe HKLM\..\Run, QPService = "C:\Program Files\HP\QuickPlay\QPService.exe" HKLM\..\Run, QlbCtrl = C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start HKLM\..\Run, UCam_Menu = "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0" HKLM\..\Run, ccApp = "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" HKLM\..\Run, isCfgWiz = "c:\Program Files\Common Files\Symantec Shared\OPC\{C86EA115-FACD-4aa8-BFA2-398C677D0936}\SYMCUW.exe" -G:{77CCBE0B-A541-49a9-883E-14F8337EC861} -T:Config -REBOOT HKLM\..\Run, HP Health Check Scheduler = [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (file is missing) HKLM\..\Run, hpWirelessAssistant = C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe HKLM\..\Run, WAWifiMessage = C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe HKLM\..\Run, SunJavaUpdateSched = "C:\Program Files\Java\jre6\bin\jusched.exe" HKLM\..\Run, NokiaMServer = C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles HKLM\..\Run, HP Software Update = C:\Program Files\HP\HP Software Update\HPWuSchd2.exe HKLM\..\Run, hpqSRMon = C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe HKLM\..\Run, NvSvc = RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart HKLM\..\Run, NvCplDaemon = RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup HKLM\..\Run, NvMediaCenter = RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit HKLM\..\Run, SNM = C:\Program Files\SpyNoMore\SNM.exe /startup (file is missing) HKLM\..\Run, Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" HKCU\..\Run, LightScribe Control Panel = C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden HKCU\..\Run, HPAdvisor = C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun HKCU\..\Run, Skype = "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized HKCU\..\Run, swg = C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe HKCU\..\Run, PcSync = C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (file is missing) HKCU\..\Run, kdx = C:\Program Files\Kontiki\KHost.exe -all HKCU\..\Run, MsnMsgr = "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background (file is missing) HKCU\..\Run, DetectTray = C:\Program Files\USB DVB-T TV Tuner\DetectTray.exe HKCU\..\Run, MalwareRemovalBot = C:\Program Files\MalwareRemovalBot\MalwareRemovalBot.exe -boot (file is missing) Autostart shortcuts HP Digital Imaging Monitor.lnk, , C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe Nokia Nseries PC Suite.lnk, Nokia Nseries PC Suite, C:\Program Files\Nokia\NNPCS\RunLauncher.exe Processes (45 whitelisted) (file is missing) OpenProcess failed while opening process # 1184 to get its full path. Process filename: audiodg.exe. System error message: Access is denied. C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Synaptics\SynTP\SynTPStart.exe C:\Program Files\Hp\QuickPlay\QPService.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Kontiki\KService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Windows\System32\drivers\XAudio.exe C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\Kontiki\KHost.exe C:\Program Files\USB DVB-T TV Tuner\DetectTray.exe C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Hp\Digital Imaging\bin\hpqste08.exe C:\Program Files\Hp\Digital Imaging\bin\hpqbam08.exe C:\Program Files\Hp\Digital Imaging\bin\hpqgpc01.exe C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe C:\Program Files\Common Files\microsoft shared\Windows Live\WLLoginProxy.exe C:\Program Files\Hp\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe C:\Windows\System32\Macromed\Flash\FlashUtil10a.exe C:\Program Files\FreeFixer\freefixer.exe Application modules (44 whitelisted) C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6001.18000_none_886786f450a74a05\COMCTL32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc\comctl32.dll Services (63 whitelisted) ccEvtMgr, Symantec Event Manager, c:\program files\common files\symantec shared\ccsvchst.exe ccSetMgr, Symantec Settings Manager, c:\program files\common files\symantec shared\ccsvchst.exe CLTNetCnService, Symantec Lic NetConnect service, c:\program files\common files\symantec shared\ccsvchst.exe E4B5E19036F88E80, , (file is missing) Unable to determine if the registry key specifies a service. Error when opening a registry key, access is denied. Key: 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\E4B5E19036F88E80'. System error message: Access is denied. HP Health Check Service, HP Health Check Service, c:\program files\hewlett-packard\hp health check\hphc_service.exe hpqwmiex, hpqwmiex, c:\program files\hewlett-packard\shared\hpqwmiex.exe KService, KService, c:\program files\kontiki\kservice.exe LightScribeService, LightScribeService Direct Disc Labeling Service, c:\program files\common files\lightscribe\lssrvc.exe LiveUpdate Notice, LiveUpdate Notice, c:\program files\common files\symantec shared\ccsvchst.exe RichVideo, Cyberlink RichVideo Service(CRVS), c:\program files\cyberlink\shared files\richvideo.exe XAudioService, XAudioService, c:\windows\system32\drivers\xaudio.exe Drivers (39 whitelisted) CO_Mon, CO_Mon, c:\windows\system32\drivers\co_mon.sys crcdisk, Crcdisk Filter Driver, C:\Windows\system32\drivers\crcdisk.sys eeCtrl, Symantec Eraser Control driver, c:\program files\common files\symantec shared\eengine\eectrl.sys mdmxsdk, , C:\Windows\system32\drivers\mdmxsdk.sys Parvdm, , C:\Windows\system32\drivers\parvdm.sys SRTSPX, SRTSPX, C:\Windows\system32\drivers\srtspx.sys SYMTDI, SYMTDI, C:\Windows\system32\drivers\symtdi.sys XAudio, , C:\Windows\system32\drivers\xaudio.sys